Postage & Conditions

Postage

When ordering postal charges will be added to your order. The charge differs dependent on your location and can be selected to suit your delivery needs.

Delivery Charge is Per Order

Order as many records as you like for the same delivery charge

We post Monday - Friday at 2PM

Orders placed before 2PM normally despatched same day

UK - 7" Singles: 2nd Class Recorded Signed For £4.50 (1-3 Days; insured £50)
Special Delivery Signed For Next Day £9.00 (Next Day guaranteed; insured £500-£2500)
Special Delivery 9AM Signed For Next Day £20.00 (Next Day guaranteed; insured £500-£2500)
UK - 12" & LPs: 2nd Class Recorded Signed For £4.50 (2-5 Days)

Europe - 7" Singles: Overseas TRACKED £12.00 (insured £200)
Europe - 12" & LPs: Overseas TRACKED £13.00 (insured £200)

Japan / Australia / United States etc - 7" Singles: Overseas TRACKED £15.00 (insured £200)
Japan / Australia / United States etc - 12" & LPs: Overseas TRACKED £15.00 (insured £200)

Customs & import Charges

All import and export costs are the responsibility of the customer. We have no control over the length of time your order will be held at customs for clearance and suggest that you contact them directly for further information. We mark all packages for overseas delivery with contents and order value marked accordingly.

Refunds & Returns

If you cancel your purchase of products we will process the refund due to you as soon as possible and, in any event, within 14 days of the day we receive the returned product or, if earlier, within 14 days of you providing evidence of having sent back the product. In this case, we will refund the price of the product in full, including the cost of delivering the item to you via standard delivery, provided that you have taken reasonable care of it.

You will be responsible for the cost of returning the item to us.

If you seek to cancel your purchase because you claim that the product is defective or that there has been damage or error on our part, we will examine the returned product and will notify you of your refund or otherwise via email within a reasonable period of time.

In the event that we have to cancel your order after payment has been taken, we will notify you of our need to cancel your order and supply you with a refund as soon as possible.

Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you.

We will always make any refund using the same method originally used by you to pay for your purchase unless you expressly agree otherwise.